Returns & Exchanges
At Grabie Art, we want you to be fully inspired by your purchase; if you are not completely satisfied, you can return your art supplies within 30 days of delivery for a full refund or exchange. Items must be in their original, unused condition and packaging to qualify for a return.
Initiate Your Request
Contact our customer support team with your order number and the reason for your return to receive a Return Authorization and the correct return address.
Prepare the Package
Securely pack the items in their original packaging, ensuring all brushes, paints, or tools are protected to prevent damage during transit.
Ship the Items
Affix the provided return label or use a tracked shipping service to send the parcel back to our warehouse facility.
Receive Refund or Exchange
Once our team inspects the returned goods, we will process your refund to the original payment method or ship your replacement items within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing